CONTACT US

WE’RE HERE TO HELP

Have a question, need help with an order, or experiencing an issue with your purchase?

Whatever you need, our customer support team is here to assist you.

HOW CAN WE HELP?

You can contact our Customer Support team for assistance with:

• Questions about movies and series
• Product and order inquiries
• Payment and payment confirmation
• Order delivery and email issues
• Access or link-related issues
• Questions before placing an order
• Any other concerns regarding your purchase

CONTACT OUR CUSTOMER SUPPORT

Choose whichever method is most convenient for you:

WhatsApp
Chat directly with our Customer Support team through WhatsApp.

Email
Send us an email for questions, order assistance, or any issue that requires further information.

You can find the WhatsApp and Email icons at the bottom-right corner of our website for quick access.

CUSTOMER SUPPORT HOURS

Our Customer Support team is available daily from:

6:00 AM – 10:00 PM (GMT+7)
Western Indonesia Time (WIB)

For customers outside Indonesia, please use GMT+7 to determine our local support hours.

Messages received outside our support hours will be answered as soon as our team is available.

FOR ORDER-RELATED QUESTIONS

To help us assist you faster, please include your order number and the email address used during checkout whenever contacting us about an existing order.

Please do not send sensitive payment information such as passwords or banking credentials.

NEED HELP? JUST REACH OUT.

Whether you’re looking for a specific title, have a question about your order, or simply need assistance, we’re only a message away.

We’re here to make your experience simple, smooth, and hassle-free.

CONTACT US TODAY